Call us on 1300 095 013 or send us an enquiry using the form above — our team typically responds within 1 business day.
Common Questions
Frequently Asked Questions
Q
How quickly do you respond to enquiries?
We respond to all emails and contact form submissions within 1 business day. For urgent matters, we recommend calling us directly on 1300 095 013.
Q
Can I contact you on behalf of someone else?
Absolutely. Family members, carers, support coordinators, and allied health professionals are welcome to contact us on behalf of a participant.
Q
Do I need an NDIS plan to contact you?
No. You can reach out at any stage — even if you’re still working out whether you’re eligible for the NDIS. We’re happy to answer questions and point you in the right direction.
Q
What areas do you service?
We primarily service Ashfield and Greater Sydney, including Inner West, South West Sydney, and surrounding suburbs. Contact us if you’re unsure whether we cover your area.
Q
Is there a cost to contact or enquire?
There is no cost to enquire. Our initial consultation is obligation-free — we just want to make sure you find the right support for your needs.
Q
How do I make a referral?
You can use our dedicated referral form linked in the navigation, or call us directly. Referrals are accepted from participants, families, support coordinators, GPs, and allied health professionals.
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